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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Merlie Calvo

September 21, 2023

5  out of  5 rating by Merlie Calvo
"Ohaila Saab is so wonderful ."

Saira Shah

September 19, 2023

5  out of  5 rating by Saira Shah
"Ohaila Saab is very helpful, professional, and responds in a timely manner. My experience with her is always great."


September 15, 2023

5  out of  5 rating by GOMEZ JORGE A
"Impressive Service from My New Insurance Broker I recently switched to Henry Phan Insurance Agency for my insurance needs, and I must say that my initial experience has been nothing short of outstanding. Making the switch was a decision I'm grateful for, and here's why: Prompt Responsiveness: From the moment I reached out to Henry Phan Insurance Agency, I was pleasantly surprised by their prompt responsiveness. They took the time to understand my insurance requirements and provided me with a clear outline of available options. Clear Communication: Clear and transparent communication is crucial when dealing with insurance matters, and Henry Phan Insurance Agency excels in this aspect. They explained complex insurance jargon in a way that was easy to understand, ensuring I was well-informed throughout the process. Personalized Recommendations: What sets Henry Phan Insurance Agency apart is their commitment to tailoring insurance solutions to individual needs. They took the time to assess my specific situation, offering recommendations that were not only comprehensive but also cost-effective. Competitive Pricing: One of my initial concerns when switching brokers was the cost. However, Henry Phan Insurance Agency was able to provide me with a policy that not only met my needs but also saved me money compared to my previous coverage. Their ability to strike a balance between coverage and cost is truly commendable. Ease of Transition: Changing insurance brokers can be a daunting task, but Liliana at Henry Phan Insurance Agency made the transition seamless. She handled all the paperwork and ensured that my coverage was uninterrupted, which greatly eased my concerns. Overall, my experience with Liliana at Henry Phan Insurance Agency has been exceptionally positive. They have demonstrated a strong commitment to customer satisfaction, and I feel confident in their ability to handle my insurance needs effectively. If you're in search of a reliable and client-focused insurance broker, I wholeheartedly recommend giving Liliana at Henry Phan Insurance Agency a try. I look forward to a long and beneficial partnership with them."

Islam Sabyr

September 13, 2023

5  out of  5 rating by Islam Sabyr
"Ohaila Saab is the best auto insurance agent I have ever worked with. She did a wonderful job to make my auto insurance and she is continuously assisting me with any concerns that arises. Go make your auto insurance with Ohaila Saab, I promise that you will be a hundred percent satisfied."

Alexis Spinks

September 8, 2023

5  out of  5 rating by Alexis Spinks
"Ohaila is knowledgeable, helpful and prompt. Always willing to go above and beyond"

Sinidu Cheto

September 8, 2023

5  out of  5 rating by Sinidu Cheto
"Ohaila is an excellent insurance agent, very professional, helpful as well . she handles my insurance needs very well. I recommend Ohaila as an insurance agent to everyone. Well done Ohaila!!!"

shirley McLeod

September 7, 2023

5  out of  5 rating by shirley McLeod
"Liliana gives very polite, friendly service."

Ross O.

September 7, 2023

5  out of  5 rating by Ross O.
"UPDATED SEPT 2023 - moved my homeowner's policy to Ohaila Saab and she saved me over $1100 on my home and auto policies by bundling!! She is so quick to respond, thorough, patient, & most of all, she knows insurance! Ohaila Saab was very thorough, quick, knowledgeable, and super nice! Saved me $200 annually over Geico! Thank you :) Then she followed up about a month later just to make sure I was doing ok. I think I found my truck insurance agent :)"

Marshall Hollis

September 6, 2023

5  out of  5 rating by Marshall Hollis
"Liliana worked with me to change over my auto and home plan to State Farm. She was extremely helpful in all regards and State Farm's rates were very competitive. Overall, I'd say I feel more like I have an "Agent" (someone I could actually call for help) than I have in a long time. I would definitely recommend giving Liliana/Henry a chance if you're in the market."

Manny Gallegos

September 4, 2023

5  out of  5 rating by Manny Gallegos
"Above and beyond service. Very informative personnel."

Norma Valadez

August 23, 2023

5  out of  5 rating by Norma Valadez
"Great agency. Ohaila is a pleasure to work with. Very professional and helpful."

deepak joshi

August 23, 2023

5  out of  5 rating by deepak joshi
"I am with Henry for over 4 years now. He and his staff are very prompt in responses and very supportive. I had one auto claim and one theft claim (in apartment), which were very well taken care. I had home renter's insurance and now I have home owner insurance with him. Highly recommended."

Flash Dentspa

August 22, 2023

5  out of  5 rating by Flash Dentspa
"Ohaila & Henry are the best! I started with Henry in 2017, and then been working with Ohaila for the past 3-4 years, and she’s been amazing. She still took care of my concerns today, and also such a sweet caring person. I an avid Statefarm client because of them! Thank you!"

Sonny Tom

August 21, 2023

5  out of  5 rating by Sonny Tom
"I have the most attentive State Farm agent (Ohaila Saab). She's always provides me the prompt answers to my inquires/request and I do appreciate the great service. If you're shopping for any sort of insurance, give her a call at Henry Phan's office in Sugar Land. Thanks Ohaila!"

Trey Jones

August 21, 2023

5  out of  5 rating by Trey Jones
"Ohaila Saab has been handling all of our insurance needs for over 2 years now and I have nothing bad to say. She's always there for us."

Neal Perez

August 19, 2023

5  out of  5 rating by Neal Perez
"First of all I would like to give thanks lilian, I didn't know her at the time and being direct and to the point I told her what expectations I had and expected from my insurance carrier, she not only met them but she exceeded them, I had overpaid my former carrier for a long time, ratting is a solid 5 plus thank you"

Jignesh Parekh

August 15, 2023

5  out of  5 rating by Jignesh Parekh
"Liliana help me for auto insurance and explain all plans in detail. I definitely recommend to my friends and family."

Karla Castro

August 15, 2023

5  out of  5 rating by Karla Castro
"(Translated by Google) Mrs. Lilian Penagos, she is a very kind, cordial agent whenever I have a question, she tries to solve me in the best possible way, I am very satisfied with the attention she provides. (Original) Sra Lilian Penagos, es un agente muy amable, cordial siempre que tengo alguna consulta trata de resolverme de la mejor manera posible, estoy muy satisfecha por la atención que brinda."

Bernardo Lorena

August 15, 2023

5  out of  5 rating by Bernardo Lorena
"Friendly, helpful and responsive."

Lauren S

August 14, 2023

5  out of  5 rating by Lauren S
"Ohaila was very helpful setting me up with an auto policy. I appreciate the kind and quick service!"

Jennifer King

August 11, 2023

5  out of  5 rating by Jennifer King
"Ohaila Saab is ALWAYS very helpful and courteous. She's always willing to go that EXTRA mile to help out, and get you and your needs taken care of."

Wen Hao Ye

August 11, 2023

5  out of  5 rating by Wen Hao Ye
"Ohaila is very professional, she helped me a lot with my home insurance. I highly recommended her!"

Amin Kabani

August 10, 2023

5  out of  5 rating by Amin Kabani
"For Liliana Penagos It’s a good experience & always we are getting excellent service support & also respect at all times. We are also giving our reference for her to more & more our friends family members, we are always Thankful to her 🙏🏻🙏🏻🙏🏻"

Carlos Cok

August 9, 2023

5  out of  5 rating by Carlos Cok
"I have been a client for the last 7 years getting the best deals. They are very professional and empathic always. Liliana and Henry, are at the top!! I had no complaints in all these years. Thanks so much, you guys are the bests!"

Yi Fan

August 9, 2023

5  out of  5 rating by Yi Fan
"Great services from Liliana and very competitive prices and coverage for both auto and home insurance. Definitely recommended."